Support

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Slack connection support

How do I connect a Slack workspace?

In the tideline iPhone app, open Sources, choose Connect Slack, sign in through Slack's secure authorization page, select the workspace, review the read-only permissions, and choose Allow. See the complete Slack installation and data-use guide.

Why must I start the connection inside tideline?

tideline uses OAuth 2.1 with PKCE and a one-time state value. Starting inside the App lets it create and later verify that security challenge. You should never paste a Slack password or access token into this website.

Why can't tideline find a message?

tideline can retrieve only content the installing Slack user can already access. Results also depend on Slack's search behavior, workspace retention settings, plan limits, and the terms in your search. tideline does not bypass deleted-message or 90-day history limits on free Slack workspaces.

How do I disconnect Slack?

Open Sources, use the menu beside the workspace, and choose Disconnect. This removes that workspace's tideline credentials. You can also revoke tideline from Slack's connected-app settings. Unconfirmed Slack suggestions are removed after the final Slack workspace is disconnected; items you deliberately confirmed remain until you delete them.

Frequently asked questions

Where is my data stored?

In the App's private local storage on your device. The current App does not sync your library through a tideline service or iCloud. Connected services return data directly to your device, where it is processed and stored. See the Privacy Policy.

Do I need an account?

No. tideline has no account and no user-data backend. Some connectors use a sign-in step to authorize a read-only connection, but there's no tideline login to create.

Is my content used to train AI or sent anywhere?

AI extraction runs on your device using Apple's Foundation Models. Connector requests and results necessarily travel to the service you authorize—for example, Slack searches travel to Slack—but your content is not routed through a tideline content server. We do not use your content to train models, sell data, serve ads, or track you across other apps.

Can AI-generated items be wrong?

Yes. A model can misunderstand a speaker, responsibility, date, or meaning. Treat extracted commitments, summaries, decisions, questions, and tasks as suggestions. Review the source excerpt before relying on an item.

Which connectors are supported?

Read-only, user-authorized connectors include Slack and recorders such as Pocket and Plaud. Local sources include Calendar and Reminders through EventKit, the Share Extension, and on-device screenshot text recognition. Power users can add a compatible remote MCP server.

How do I manage or cancel my subscription?

Open Settings > [your name] > Subscriptions on your device and select tideline. Subscriptions are billed by Apple. See the Terms for full subscription details.

How do I delete my data?

Follow the steps on our Data Deletion page: delete individual items, disconnect and revoke connectors, then delete the App to remove its local library.